Returns & Exchanges

At HoldOn, we want you to be completely satisfied with your home essentials. If your purchase doesn't meet your expectations, we offer a hassle-free return or exchange within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.

3

Package and Ship

Ensure items are in their original condition and drop the package off at any authorized carrier location within 7 days of receiving your label.

4

Receive Your Refund

After our warehouse inspects the returned items, your refund or exchange will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing